On-call, with a little more calm
OnCallAlerting takes alerts from the monitoring you already run, works out who is on call, notifies them in the app and in Slack, and keeps escalating until someone acknowledges.
Set up on-call
Section titled "Set up on-call" Rosters Rotations, layers, restrictions, substitutions and the coverage overview.
Follow the sun The awake shift is notified first. The primary is the fallback.
Escalation policies Levels, several targets per level, waits, repeats and resolving after the last round.
Members and roles Owners, administrators and members, and invitation links.
Bring your alerts
Section titled "Bring your alerts" Alert sources Connect a source, send a test alert, and see how alerts are deduplicated.
Native webhooks Prometheus Alertmanager, Grafana, Datadog, AWS CloudWatch, Sentry and a generic JSON webhook.
PagerDuty-compatible intake Events API v2, change events and legacy Events API v1, with an integration key.
Opsgenie-compatible intake Alert API create, close and acknowledge, with GenieKey authentication.
Heartbeats Open an incident when a scheduled job stops checking in.
Work the incident
Section titled "Work the incident" Working with incidents Acknowledge, resolve, notes and the activity timeline.
Incident actions Priority, reassign, snooze, merge and responders, and what each does to escalation.
Notifications and delivery Your inbox, Slack delivery, retries and what cancels them.
Outbound webhooks Signed incident events for your own tools, in the Standard Webhooks format.